Privacy Policy

Last Updated: July 2024

EmailRecovery.Help ("Company," "we," "us," or "our") operates the EmailRecovery.Help website and provides email account recovery assistance services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using EmailRecovery.Help, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

Information Collected Automatically

Information from Third Parties

We do not purchase or receive personal information about you from third parties. We only collect information directly from you.

2. How We Use Your Information

We use the information we collect for the following purposes:

We will never:

3. Call Recording and TCPA Compliance

Call Recording Notice: Calls to our support line may be recorded for quality assurance, training, and service improvement purposes. By calling our phone number, you consent to the recording of your call. State laws may require one-party or two-party consent for call recording; we comply with all applicable laws in your jurisdiction.

TCPA Notice: By providing your phone number, you consent to receive calls from EmailRecovery.Help. Message and data rates may apply. You may opt out by requesting removal from our call list during any call or by contacting us at the address below.

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

Important Note: While we implement reasonable security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. How Long We Keep Your Information

You may request deletion of your information at any time by contacting us, except where retention is required by law.

6. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information in the following limited circumstances:

7. Your Rights and Choices

Access and Correction

You have the right to access, review, and request corrections to your personal information. Contact us with your request.

Opt-Out of Communications

You may opt out of receiving promotional emails or marketing calls by contacting us or using the opt-out options in our communications.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

To exercise these rights, contact us at the information provided below.

Do Not Track Signals

Our website does not respond to "Do Not Track" signals at this time. However, you can disable tracking through your browser settings.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will delete such information immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

10. International Data Transfers

Your information may be processed and stored in the United States. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

EmailRecovery.Help

Phone: 1-800-EMAIL-HELP (1-800-364-5435)

Email: privacy@emailrecovery.help

Mailing Address:
EmailRecovery.Help
[Your Business Address]
[City, State, ZIP Code]

Hours: Monday-Sunday, 8am-8pm EST

13. Dispute Resolution

For privacy complaints or disputes, we encourage you to contact us first using the information above. If you are not satisfied with our response, you may file a complaint with your state's Attorney General or the FTC at www.ftc.gov.